Shipping & Duties

Domestic Shipping in Indonesia 

• Free Shipping on all domestic orders to Bali and the rest of Indonesia
• The estimated delivery time is 2-6 business days, depending on the destination.
• A tracking number will be provided as soon as the payment is confirmed.
• Please note that in case of any loss or issues with the shipment, it is the customer’s responsibility to follow up with the shipping provider directly

International Shipping

• All orders are shipped from Bali, Indonesia, using DHL.
• The estimated delivery time is 5-12 business days, depending on the destination.
• A tracking number will be provided as soon as the payment is confirmed.
• Please note that in case of any loss or issues with the shipment, it is the customer’s responsibility to follow up with the shipping provider directly
• Please make sure you add an active email address or WhatsApp number to your order.
• Please shop wisely before you purchase.

Taxes

If there are any additional import duties, VAT or other import taxes upon entering the respective customer's country, Rupa The Brand will not be responsible for these additional fees and duties. Please contact your local authorities regarding these charges.